Novalution AI Privacy Policy

Introduction

Last Updated: June 23, 2025

Novalution AI (“we,” “us,” “our”) operates https://novalution.ai (the “Website”). By accessing or using our Website, you agree to this Privacy Policy.

Information We Collect

We collect the following categories of personal information:

• Contact Information: name, business name, email address, phone number

• Tracking Data: cookies and similar technologies

How We Collect Information

We collect information through:

• Forms you complete on our Website

• Chatbot interactions

• Analytics tools (e.g., Google Analytics)

Why We Use Your Information

We use your data to:

• Provide and improve our business tools, automation software, website tools, and web hosting services

• Communicate with you about your account, updates, and support

• Send marketing materials if you consent

• Analyze usage patterns for website performance and improvements

How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers who help us operate our Website and process payments (e.g., Stripe, Google)

• Legal authorities when required by law

All third parties are contractually obligated to safeguard your information.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Remember your preferences

• Analyze site traffic and user behavior

• Personalize content

You can disable or manage cookies via your browser settings. Disabling cookies may limit some Website functionality.

Data Retention

We retain personal information until you request its deletion. To request deletion, contact us at [email protected].

Your Privacy Rights

Under the General Data Protection Regulation (GDPR) for EEA residents, you have the right to:

• Access, correct, or erase your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

Under the California Consumer Privacy Act (CCPA) for California residents, you have the right to:

• Know what personal information we collect, use, and share

• Request deletion of your personal information

• Opt out of the sale of personal information (we do not sell your data)

• Not be discriminated against for exercising these rights

To exercise any rights, contact [email protected].

Data Security Measures

We employ reasonable security measures, including:

• Encryption of data in transit and at rest

• Secure servers and firewalls

• Regular security reviews

In the event of a data breach, we will notify affected individuals and regulators within 72 hours when required.

International Data Transfers

We do not transfer personal data outside the United States.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

Changes to This Privacy Policy

We may update this policy periodically. We will post changes on our Website and update the “Last Updated” date above. Please review it regularly.

How to Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Email: [email protected]

Phone: +1 850-818-8492

We aim to respond to all inquiries within 30 days.